Returns & Exchanges
We want you to be obsessed with your new dark aesthetic, but if it's not the perfect fit, you can return your items within 30 days of delivery. Please ensure all items are in their original condition with tags attached and in the original packaging.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack your items in their original packaging, ensuring all gothic accessories and tags are included to avoid processing delays.
Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at the designated carrier location.
Receive Your Refund
Once our coven receives and inspects your return, we will issue a refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing